Common event logistics issues, solved

Most event logistics problems come up again and again. Here are the ones we're asked about most, and how we take them off your hands.

1. Our stand was held at customs

   It happens more often than you'd think: you arrive at the venue to find your stand stuck at the border because a form wasn't completed correctly.

   We gather and complete the import and export paperwork for you, and track your shipment all the way to the hall. Project management

2. Shipping to Europe got complicated after Brexit

   Getting event materials to mainland Europe is more complex than it used to be. We had to become experts in the new processes very quickly, and now we're happy to take the hassle and worry of international event paperwork off your hands.

3. Unexpected last-minute obstacles

   Late changes, missing items and venue surprises can derail a show. Our 24/7 helpline means there's always someone at the end of the phone, and our team is on-site at most major events to troubleshoot.

4. Getting materials from the delivery bay to the stand

   Heavy, bulky or delicate kit needs the right people and equipment. We provide experienced crews with forklifts, floor cranes, hoists and trolleys, fully insured. On-site lifting and handling

5. Delivering on time and on budget with limited resources

   Hand us one job or the lot: collection, storage, delivery, build and return. One supplier and one consolidated invoice, so your team can focus on the event itself.

6. Trusting a "man with a van" with an expensive display

   When you've spent thousands on your space and stand, a generalist courier isn't worth the risk. A specialist event logistics firm knows the venues, the rules and the timings. Event and exhibition transport

7. Finding a reliable supplier anywhere in the world

   Years of international events have given us a trusted network of partners and specialist suppliers, from stand builders to unusual promotional items. If we can't do it ourselves, we'll know someone who can.

8. Knowing where to start

   If your team is new to events, or your current process keeps causing headaches, our Event Advisory Service can review how you work, plan your next event and train your staff.